How does billing work when upgrading my subscription plan?
When upgrading your subscription plan, you'll be charged the full amount of the new plan immediately. We don't offer prorated upgrade charges because SEObot credits don't expire. This means you'll keep any unused credits from your previous plan and receive the full allocation of credits from your new plan.
For example, if you upgrade from a Pro plan ($99/month, 20 credits) to an Enterprise plan ($499/month, 100 credits), you'll be charged the full $499 for the new plan, regardless of when you upgrade during your billing cycle. You'll keep any remaining credits from your Pro plan and receive 100 credits from your Enterprise plan. So, if you had 20 credits left from your Pro plan, you'd have 120 credits after the upgrade.
If you'd like to receive a prorated refund for the remaining credits of your previous subscription, please get in touch with our support team in the support chat at https://app.seobotai.com/. We can manually calculate and refund the difference between your old and new plans. Please note that any refund will result in a corresponding adjustment to your credit balance.
For example, if you upgrade from a Pro plan ($99/month, 20 credits) to an Enterprise plan ($499/month, 100 credits), you'll be charged the full $499 for the new plan, regardless of when you upgrade during your billing cycle. You'll keep any remaining credits from your Pro plan and receive 100 credits from your Enterprise plan. So, if you had 20 credits left from your Pro plan, you'd have 120 credits after the upgrade.
If you'd like to receive a prorated refund for the remaining credits of your previous subscription, please get in touch with our support team in the support chat at https://app.seobotai.com/. We can manually calculate and refund the difference between your old and new plans. Please note that any refund will result in a corresponding adjustment to your credit balance.
Updated on: 08/01/2025
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